Frequently Asked Questions
Find answers to common questions about our rugs, services, and care tips.
Measure your seating area and ensure the rug is large enough to fit under key furniture pieces. For living rooms, all front legs of sofas and chairs should rest on the rug.
Our rugs are crafted from premium wool, silk, cotton, and eco-friendly synthetic fibers, each offering unique texture and durability.
Vacuum regularly, rotate your rug every 6 months, and use professional cleaning services for deep cleaning. Avoid direct sunlight to prevent fading.
Yes! We specialize in custom designs. Contact us with your requirements and our artisans will create a rug tailored to your needs.
Absolutely. Visit our showroom or request a virtual consultation to view samples and get expert advice.
Currently, we deliver across India. For international orders, please contact our support team.
We offer a 7-day return policy for unused rugs in original condition. Custom orders are non-refundable.
Standard delivery takes 5-10 business days within India. Custom orders may take longer depending on design complexity.
Yes, we use non-toxic dyes and safe materials suitable for homes with children and pets.
Blot spills immediately with a clean cloth. For tough stains, consult our care team or use professional cleaning services.